Sanitize Pros respects your privacy. This policy explains what information we collect, how we use it, and the choices available to you when you visit sanitizepros.co, request a quote, schedule service, call us, or opt in to text messages.
Information we collect
- Contact details such as name, email address, mobile phone number, company, and property name.
- Property and service details such as address, floor count, trash rooms, requested services, preferred dates, and access notes.
- Communications, quote requests, scheduling requests, form submissions, and customer-support records.
- Basic website and device information used for security, performance, and form processing.
How we use information
We use information to provide estimates and services, respond to requests, schedule appointments, maintain customer and property records, send requested communications, improve operations, prevent abuse, and comply with legal obligations.
Text messaging privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely as necessary to deliver and support the messaging program.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
If you opt in, Sanitize Pros may send appointment updates, quote follow-ups, service reminders, customer-service messages, and occasional promotional offers. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel. See the SMS Terms of Service.
Service providers
We may use service providers for website hosting, forms, customer relationship management, communications, scheduling, payment processing, and security. They may process information only to provide services to Sanitize Pros and are not permitted to use text messaging opt-in data or consent for their own marketing.
Information sharing
We do not sell personal information. We may disclose information when necessary to provide a requested service, protect Sanitize Pros or others, complete a business transaction, or comply with law. Mobile numbers and messaging consent are excluded from any sharing for third-party or affiliate marketing.
Data retention and security
We retain information only as long as reasonably necessary for business, legal, security, and recordkeeping purposes. We use reasonable administrative and technical safeguards, but no internet transmission or storage method is completely secure.
Your choices
You may request access, correction, or deletion of personal information by contacting us. You can opt out of text messages at any time by replying STOP. You may continue to receive non-marketing communications necessary to complete a service you requested.
Updates
We may update this policy. The effective date at the top identifies the latest version.
Contact
Sanitize Pros
Email: info@sanitizepros.co
Phone: (213) 810-5659
Website: sanitizepros.co